General

Agreement changes

• Can I receive my invoice online or by email?
• What do I do if I want to transfer my rental/leasing contract to another company?
• What should I do if there are technical problems with the equipment I rent?
• I want to change my billing interval, e.g. from 3 months to 1 month. How do I do that?

Invoicing

• Why am I being charged a daily rental fee before my contract has started?
• Is an invoice sent from collection inappropriate if the original invoice and the reminder invoice have not been received?
• I received an invoice from B2 Impact, what should I do?
• I received a reminder, but I have paid the original bill. What should I do?
• What do I do if I need more time to pay my bill?
• How do I read the invoice I have received?
• See all 8 articles

Agreement termination/settlement

• Where can I find the general terms and conditions of the contract?
• Can I terminate my contract in the middle of the contract period?
• How can I terminate my contract?
• I received a letter about the expiry of my lease, what does this mean?

Other

• I accidentally paid the invoice twice or paid too much, what should I do?
• How can I get a copy of an invoice?
• I want to submit a complaint. How do I do that?
• Why I am being charged invoice fee?
• My company is splitting/merging with another company, what should I do?
• I need a lease liability report for my financial statements, where can I get this?
• See all 7 articles