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The general VAT rate has risen from 24% to 25.5% from 1 September 2024.
Impact on the customer's rent:
If the rent is paid to the vendor as an advance payment for the full payment period before 1 September 2024, the 24% rate will apply to the sale.
If the rent is paid on or after 1 September 2024, the new rate of 25.5% will apply to the sale.
The old rate of 24% will therefore always apply to invoices paid before 1 September 2024, regardless of the length of the invoicing period.
The due date of the invoice sent to the customer determines the VAT rate on the invoice. The rate for invoices due on or after 1 September 2024 is 25.5%.
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Our customer service is available by phone from 9 AM to 12 PM.
We also respond to emails outside of phone hours, approximately from 7 AM to 4 PM.
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Phone number: 010 5113140
Email: asiakaspalvelu.sfs@siemens.com
E-invoicing address: 003720086972
Broker ID: 003723327487 (Broker Apix Messaging Oy)
OVT: 003720086972Business ID: 2008697-2
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Our billing methods are e-invoice, e-invoice or invoice sent by post.
If you wish to update your billing method, you can do so by writing to us at asiakaspalvelu.sfs@siemens.com or by messaging us via web form Submit a request with your new billing information.
The billing surcharge according to the service price list also applies to e-invoicing and email invoicing.
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You can find the general terms and conditions on the back of your contract. Sometimes the general conditions are attached to your contract in a separate document. Different contracts have different terms and conditions.
You can request a copy of the general terms and conditions of your contract from our customer service by sending an email to asiakaspalvelu.sfs@siemens.com.